A 75-second restaurant guest-data incident workflow covering discovery time, evidence preservation, containment, breach logging, exposure mapping and the conditional ICO reporting decision.
What the film covers
- The restaurant guest data breach 72-hour problem
- A first-72-hours operating timeline
- Immediately on discovery
- Same shift
- Within the first day
- Before 72 hours from discovery
- Throughout the 72 hours
- Step 1: fix the discovery point
Read the full articleRestaurant Guest Data Breach: Your First 72 HoursA booking export sent to the wrong address, a stolen device holding a guest list or an exposed customer record can leave a restaurant with no shared answer to three basic questions: when the incident was discovered, what remains exposed and whether the ICO reporting threshold has been met. While managers search inboxes, devices and staff recollections, records can change, containment can become inconsistent and the decision window keeps moving; where the threshold is met, ICO guidance says reporting must be made without undue delay and within 72 hours of discovery.