JOURNAL / INDEX · 106 ENTRIES · PAGE 2 OF 3 LAST ENTRY 2026-08-24
THE JOURNAL PUBLISHED FROM LONDON · 51.5072°N 0.1276°W

Everything we learn, written down

Bookings, menus, online ordering, search. Written by the people building the product, between services.

Last published 24 Aug 2026 — the TableSpark team, London
ARTICLES101
FILMS19
TOPICS17

All entries

13–24 of 31 Newest first · Pain points Pain points ✕

August 2026

2026-08 12 entries
FIG. 14 Pain points
Pain points 2026-08-09

Restaurant Guest Data Breach: Your First 72 Hours

An exposed guest record can leave a restaurant unsure what happened, who is affected and whether the ICO reporting threshold is met.

FIG. 15 Pain points
Pain points 2026-08-09

Restaurant booking email authentication: check SPF, DKIM and DMARC

A reservation message can look genuine yet fail authentication, leaving confirmations quarantined or a restaurant domain open to convincing spoofing.

FIG. 16 Pain points
Pain points 2026-08-09

Restaurant Allergy Booking Handoff: From Note to Service

An allergy note can reach the booking record yet miss the kitchen and server, leaving staff unprepared for a safety-critical guest conversation.

FIG. 17 Pain points
Pain points 2026-08-08

Restaurant free-from claims checklist UK: audit every promise

A free-from or vegan menu label can outlive the evidence behind it, creating a dangerous mismatch between the public promise and the kitchen.

FIG. 18 Pain points
Pain points 2026-08-06

Food hygiene rating out of date on your website: the FSA register check and fix

A new inspection changes the official record while your website still quotes the old rating. Any guest can check that mismatch in seconds, on the phone in their hand.

FIG. 19 Pain points
Pain points 2026-08-06

Restaurant cancellation terms on mobile: a CMA prominence check that prevents disputes

Your deposit and cancellation terms may exist and still never reach the guest booking on a phone. That gap turns a routine cancellation into an argument.

FIG. 20 Pain points
Pain points 2026-08-06

Restaurant contact form not working: the send-to-receipt test for lost enquiries

A guest can see a success message after sending a restaurant enquiry while nothing reaches the owner, so private-dining and group business quietly disappears.

FIG. 21 Pain points
Pain points 2026-08-06

Restaurant food recall customer notice UK: pull the dish, publish the notice

A recall alert can name a product already prepped into tonight’s dishes. Stopping sale is only half the job, and the customer notice has its own content and channel rules.

FIG. 22 Pain points
Pain points 2026-08-05

Restaurant Website Cookie Consent UK: The 2026 Pre-Publish Check

A restaurant can add one booking embed or advertising pixel and start non-essential tracking before a guest has chosen, leaving banner and behaviour out of step.

FIG. 23 Pain points
Pain points 2026-08-05

Restaurant allergen information online: the two-stage UK check

A guest can reach checkout without clear allergen information, then receive a different answer with the order. Build one reliable two-stage check.

FIG. 24 Pain points
Pain points 2026-08-05

UK Restaurant Booking Email Consent: Service vs Marketing

A booking email can confirm a table without authorising promotions. Mix the two, and a routine guest record can become a PECR compliance risk.

FIG. 25 Pain points
Pain points 2026-08-05

Late-Night Restaurant Ordering Hours: Set the Right Last Order

A late-night ordering window can accept a hot-food order that cannot be supplied in time, creating guest disputes, staff rework and licensing risk.

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