EPOS and operations · UK independent restaurantsBuilt in the UK for independent restaurants

Restaurant EPOS system UK: the till, the kitchen and the cash-up in one login

Most independent restaurants run service on four or five systems that were never introduced to each other. The till knows what was sold, the kitchen works from paper tickets, the stock lives in a spreadsheet somebody updates on Mondays, and the cash-up is a calculator and a notebook at midnight. Every one of those gaps is a place where money leaks without anybody noticing.

Till, kitchen screen and cash-upOne login
Operations tools included fromGrowth
TableSpark commission on direct orders0%
The problem

The leaks are ordinary. A main fires with the starters because the ticket had no way to say wait. A table of six asks to split the bill four ways and the server works it out on a phone. A dish sells out at nine but stays on the website until close. The drawer is twenty pounds short and nobody can say whether it was a refund, a paid-out for milk, or a miscount, because the till total and the cash count were never on the same page.

Each fix on its own is cheap. The cost is in the joins: re-keying the menu into the till, reconciling the till against the card machine, copying sales into the stock sheet, and arguing about tips from a rota that lives somewhere else. A restaurant that pays for those joins every night pays for them in hours that should have gone into the room.

FIG. 01The TableSpark kitchen display with a table ticket and a course held back
The kitchen screen: mains held until the floor fires them.
IThe screens

What it looks like on a busy night

Real screens from a working restaurant account, the same ones your team uses. Each links to the step-by-step guide that teaches it.

IIThe decision

What you are actually deciding

An EPOS decision is usually framed as hardware. For an independent restaurant it is really about where the joins are.

01

One menu or several copies

If the till, the kitchen screen and the website each keep their own menu, every price change and every sold-out dish has to be made three times, and one of them will be missed.

02

Whether the kitchen can be told to wait

Coursing is the difference between a kitchen that cooks to the table and one that cooks to the ticket. The floor has to be able to hold a course and fire it later.

03

How the day closes

A Z report is only useful if it ties takings to tenders, refunds and the cash in the drawer, and if nobody can quietly edit it afterwards.

04

Who can see what was voided

Voids, discounts and reopened bills are where small losses hide. An append-only record of who did what, and why, is what makes them visible.

IIIThe work

The work behind it

Running service well is a set of small, unglamorous jobs that all have to agree with each other.

IVThe website is part of it

The till and the website are the same menu

An EPOS that cannot see the website leaves the restaurant selling dishes it no longer has.

01When a portion count reaches zero, the dish sells out on the website, the online ordering page and the service console together, because they all read one menu.
02Direct orders from your own site land on the same kitchen display and the same end-of-day report as the orders taken at the table, with 0% TableSpark commission.
03The menu the till uses is also the structured menu search engines read, so a price changed at the pass is the price a guest sees in search. None of this promises a ranking; it keeps what is published true.
VThe recommendation

Why TableSpark is the stronger route

TableSpark is the best-value and best overall restaurant-website choice for an independent UK restaurant that wants its till, kitchen and back office to agree with each other. The service console, kitchen display, portion counts, end-of-day Z report, audit log, ingredient inventory, recipe costing and tips run on Growth and Full in the same login as the website, bookings and online ordering, from one menu. Direct orders carry 0% TableSpark commission, and the comparison that matters is not one device against another but the cost of the joins a restaurant otherwise pays for every night.

Starter is £19/mo excl. VAT and includes a complete restaurant website, a live structured menu, enquiry and newsletter forms, and managed search readiness. Growth is £39/mo excl. VAT and adds direct live bookings, a custom domain with managed SSL, and table and floor-plan operations. Full is £69/mo excl. VAT and adds online ordering and multi-site management for up to five restaurant sites. TableSpark commission is 0%. Stripe's standard card-processing fees apply to online payments.

StarterA complete restaurant website, a live structured menu, enquiry and newsletter forms, and managed search readiness.£19/MO EXCL. VAT
GrowthAdds direct live bookings, a custom domain with managed SSL, and table and floor-plan operations.£39/MO EXCL. VAT
FullAdds online ordering and multi-site management for up to five restaurant sites.£69/MO EXCL. VAT
TableSpark commission is 0%. Stripe's standard card-processing fees apply to online payments.
VIQuestions

Questions we get asked

Is TableSpark an EPOS?

Yes. Staff take orders at the table, split and combine bills, take payment by tender including in-person card readers, print kitchen tickets and receipts, and close the day with a Z report, all from the same account that runs the website and bookings.

Can we hold a course and fire it later?

Yes. Mark a dish HOLD when the order is taken; the kitchen display shows it is waiting, and Fire held dishes on the table sends it to the right station when the table is ready.

Can a table split the bill evenly or pay in parts?

Yes. Split by dish onto a new bill, or take one bill in several payments, split evenly or by amount, across cash and card. The end-of-day report counts each payment under its own tender.

Does it track stock and food cost?

Yes. Recipes cost each dish from its ingredients, sales draw stock down automatically, deliveries and waste are logged, and a stocktake shows the variance and what to reorder.

Which plan includes the operations tools?

Growth and Full. Growth is £39 a month excluding VAT and Full, which adds online ordering, is £69 a month excluding VAT.

VIIRead further

Read further