Journal · Film

Restaurant Allergen Information Online: The Two-Stage UK Check

TS
TableSpark Editorial

See how to keep allergen information aligned before purchase and again at delivery with a two-stage check.

What the film covers

Read the full articleRestaurant allergen information online: the two-stage UK checkAn independent restaurant can accept an online order while one crucial answer is still missing: which regulated allergens are in the dish the guest is about to buy. If the website leaves that answer unclear, the guest may have to interrupt the order or rely on a hurried phone call; if the label or menu delivered with the food then says something different, the mismatch can undermine confidence and leave the guest without a reliable answer at the point when the meal is already in their hands. The safe operating question is therefore bigger than “do we have an allergen page?” It is whether one accurate answer survives both decision points, from the online menu before purchase to the food at delivery.