JOURNAL / INDEX · 379 ENTRIES · PAGE 14 OF 31 LAST ENTRY 2026-10-10
THE JOURNAL PUBLISHED FROM LONDON · 51.5072°N 0.1276°W

Everything we learn, written down

Bookings, menus, online ordering, search. Written by the people building the product, between services.

Last published 10 Oct 2026 — the TableSpark team, London
ARTICLES372
FILMS14
TOPICS9

All entries

157–168 of 372 Newest first · Articles Articles ✕

September 2026

2026-09 12 entries
FIG. 158 Guest data and privacy
Guest data and privacy 2026-09-13

One guest list, two trading names: what the ICO says a restaurant group should not assume

Two restaurants, one company, one guest list — and a guest who never agreed to hear from the second name. The ICO's answer bites at the send; the risk starts with an assumption.

FIG. 159 Guest data and privacy
Guest data and privacy 2026-09-13

Restaurant Customer Data Platform: What a Segment Actually Needs Before You Buy One

Before buying a platform to unify guest data, count the systems that actually disagree about who a guest is. For one site the merge is usually a merge of one, at a recurring cost.

FIG. 160 Guest data and privacy
Guest data and privacy 2026-09-13

The Restaurant CRM System With No Live Feed Goes Stale the Week You Sign It

A guest list fed by hand is only ever as current as the last upload — and the opt-out recorded on Monday is missing from Wednesday's send.

FIG. 161 Guest data and privacy
Guest data and privacy 2026-09-13

The Restaurant CRM App Nobody Opens During Service

Guest notes kept one login away are lost to the rush. Three reachability questions, not a feature list, decide this purchase.

FIG. 162 Guest data and privacy
Guest data and privacy 2026-09-13

Before You Buy Restaurant CRM Software: Where Should the Guest Record Be Created?

Before paying for a subscription to unify guest data, check what the booking, the order and the enquiry already create, and what the consent duty costs either way.

FIG. 163 Ordering and payments
Ordering and payments 2026-09-09

The supplier's bank details changed by email. A headcount decides which door you claim through.

Reimbursement covers individuals, microenterprises and charities. On ONS bands two in five licensed restaurants are outside the ten-person limb — excluded from one route, not all.

FIG. 164 Menus and allergens
Menus and allergens 2026-09-09

The free refill is the one promotion rule restaurants are not excluded from

The restaurant exclusion in the promotion rules is real, and it stops one regulation short of the free refill. What decides the risk is a fifty-employee headcount, not the sector.

FIG. 165 Rules and compliance
Rules and compliance 2026-09-09

The food waste disposer under the sink: what a restaurant may send to the sewer, nation by nation

Three nations put the duty on the drain itself; no England food waste rule was located, but discharging without the undertaker's consent is its own exposure.

FIG. 166 Running the site
Running the site 2026-09-09

TUPE on a restaurant sale: the staff transfer automatically, and their claims arrive with them

Nobody signs for the staff: they transfer on completion with their service and their claims. The 28-day list, the repealed words printed beside it, and the £500-a-head risk.

FIG. 167 Rules and compliance
Rules and compliance 2026-09-09

The right to work check reaches sub-contractors from 1 October 2026

From 1 October the illegal-working penalty reaches individual sub-contractors and online matching services. Which people in this restaurant are inside the scheme, line by line.

FIG. 168 Rules and compliance
Rules and compliance 2026-09-09

The tribunal window doubles on 1 October, and the date that decides it is not the date the claim arrives

From 1 October 2026 the window for a tribunal dispute with a former member of staff doubles — but only where the 'relevant date' falls on or after that day.

FIG. 169 Rules and compliance
Rules and compliance 2026-09-09

Statutory sick pay from the first qualifying day: what a sick shift now costs a UK restaurant rota

A Saturday-only kitchen porter who calls in sick now costs money, and what it costs turns on a qualifying-days question most small restaurants have never answered in writing.

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