Bookings, menus, online ordering, search. Written by the people building the product, between services.
Your site loads, the menu is on it, and guests who search your name still land on a marketplace. Here is what that costs, and what a site must do to be found.
Your diary says you are full, then two no-shows and a wrong-sized table leave covers unsold, and some systems charge a fee on every cover. Here is how to choose a booking system that fits.
It is 7.30pm on a Saturday and the table for six never arrives. Ask for too much up front and you lose the booking; ask for nothing and you carry the cost.
You have been quoted for an app and nobody has said what happens after launch. Here is the full cost of three routes, and the one guests can install from your own site.
Friday is our busiest night and a third of every marketplace ticket leaves as commission, while the guest belongs to someone else. How to take those orders on your own site, and what the whole set-up costs.
Sunday lunch is half empty with no-shows and lost covers while walk-ins queue at the bar, and the diary is a mess of scribbles. Here is how to take bookings without booking every seat.
One prompt can produce a page that looks ready for guests. Check what sits behind the form, or a booking, deposit or order can go missing.
An Instagram icon missing from most pages, or set to a stale handle, leaves a guest no way back. Type the handle once and save it to every page footer.
A menu page nobody reaches sends no complaint, so the problem stays invisible for months. Visitor numbers, sources and top pages show where guests actually go.
The link works, yet a guest searching your name finds a commission marketplace and old hours first. Check your details, write the search result, publish, then watch search visits.
Guests who booked on a quoted per-head price can arrive to a higher bill and a dispute at the table. Tell new guests one way and booked parties another, in writing.
A restaurant that starts delivering takes on rules dine-in never triggered. Each of the four checkpoints, from launch to the door, carries its own risk if it is missed.