JOURNAL / INDEX · 379 ENTRIES · PAGE 15 OF 31 LAST ENTRY 2026-10-10
THE JOURNAL PUBLISHED FROM LONDON · 51.5072°N 0.1276°W

Everything we learn, written down

Bookings, menus, online ordering, search. Written by the people building the product, between services.

Last published 10 Oct 2026 — the TableSpark team, London
ARTICLES372
FILMS14
TOPICS9

All entries

169–180 of 372 Newest first · Articles Articles ✕

September 2026

2026-09 12 entries
FIG. 170 Rules and compliance
Rules and compliance 2026-09-09

The table-meal exception cited for bottomless brunch was deleted in 2014

Operators are told a bottomless brunch is safe because it comes with a meal. The exception they cite was removed in 2014, and the page owners land on still shows it.

FIG. 171 Running the site
Running the site 2026-09-09

Digital waste tracking from 1 October 2026 in England and Wales: your restaurant is not in the record

Waste tracking goes digital on 1 October 2026 in England and Wales, 1 January 2027 in Scotland. The producer is missing from the record, but not from the risk.

FIG. 172 Running the site
Running the site 2026-09-09

The retail, hospitality and leisure multiplier: how to tell whether your restaurant qualifies

A restaurant that had the 40% relief last year can be excluded from the new statutory definition this year, and the bill states the multiplier without the reasoning behind it.

FIG. 173 Building the website
Building the website 2026-09-05

Is “free parking” legally binding? What a restaurant's car park page commits it to

Describing parking as “free” is automatically unfair where the guest ends up paying to park — and the cost of getting it wrong lands on the restaurant, not the car park operator.

FIG. 174 Running the site
Running the site 2026-09-05

A delivery platform suspended the account. The UK deleted Articles 15 to 18, not the duty.

The listing is blocked, the notice names no order and no rule, and three services pass before anyone answers. The duty behind that silence buys damages, not the listing back.

FIG. 175 Ordering and payments
Ordering and payments 2026-09-05

The checkout charged a guest twice: the clock everyone reaches for is the wrong one

Charged twice by its own checkout, a restaurant reaches for the fourteen-day refund clock. That clock belongs to cancellation, and the duty that does reach it sets no deadline.

FIG. 176 Guest data and privacy
Guest data and privacy 2026-09-05

Right to rectification: the time limit that keeps running while you ask which record

A guest list holding the same regular three times, one row carrying the allergy note. What the law requires when a guest says the record is wrong — and where it is unsettled.

FIG. 177 Rules and compliance
Rules and compliance 2026-09-05

The Minimum Energy Efficiency Standard Binds the Landlord — the Lease Decides Who Pays

Continuing to let a sub-standard commercial building has been unlawful since April 2023 — the penalty is the landlord's, but the lease can send the cost to the tenant.

FIG. 178 Running the site
Running the site 2026-09-05

The Christmas Party Invoice That Paid In Ninety Days Was Earning 11.75% All Along

Statutory interest on a late invoice is 11.75% today, plus a fixed sum of up to £100 — and the clause said to cancel it is void unless what replaces it is a substantial remedy.

FIG. 179 Rules and compliance
Rules and compliance 2026-09-05

You Never Employed Them, and the PAYE Bill Can Still Be Yours

A new Chapter of ITEPA 2003 can hand a restaurant the PAYE and NIC bill for staff it never employed — but only on three chain shapes, and the ordinary UK agency is not one of them.

FIG. 180 Rules and compliance
Rules and compliance 2026-09-05

Who holds the food-safety duty once a third-party rider has the bag

In England the 8 °C rule may not govern a hot courier delivery at all — but which branch applies turns on an undefined term, and reading it wrong inverts the risk.

FIG. 181 Rules and compliance
Rules and compliance 2026-09-05

Do I need a written fire risk assessment? In England and Wales, since 2023, always

England and Wales scrapped the five-employee test in 2023 — record the whole assessment or risk a penalty. In Scotland and Northern Ireland, any licensed premises is caught.

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