Bookings, menus, online ordering, search. Written by the people building the product, between services.
The listing is blocked, the notice names no order and no rule, and three services pass before anyone answers. The duty behind that silence buys damages, not the listing back.
Charged twice by its own checkout, a restaurant reaches for the fourteen-day refund clock. That clock belongs to cancellation, and the duty that does reach it sets no deadline.
A guest list holding the same regular three times, one row carrying the allergy note. What the law requires when a guest says the record is wrong — and where it is unsettled.
Continuing to let a sub-standard commercial building has been unlawful since April 2023 — the penalty is the landlord's, but the lease can send the cost to the tenant.
Statutory interest on a late invoice is 11.75% today, plus a fixed sum of up to £100 — and the clause said to cancel it is void unless what replaces it is a substantial remedy.
A new Chapter of ITEPA 2003 can hand a restaurant the PAYE and NIC bill for staff it never employed — but only on three chain shapes, and the ordinary UK agency is not one of them.
In England the 8 °C rule may not govern a hot courier delivery at all — but which branch applies turns on an undefined term, and reading it wrong inverts the risk.
England and Wales scrapped the five-employee test in 2023 — record the whole assessment or risk a penalty. In Scotland and Northern Ireland, any licensed premises is caught.
A fingerprint clocking-in terminal turns payroll admin into special category data. Consent can make it lawful — but only where refusing costs a member of staff nothing.
A regulator can now disable a restaurant's website and impose a penalty without a court case, while the diner's own right sits on a saving with a condition, not a date.
The posting duty on a hygiene notice stops at the door; whether it reaches the ordering page behind it is untested, and getting it wrong risks a second offence.
Repackaging draught beer for takeaway leaves an unpaid duty difference and a forfeiture risk an ordinary pint at the bar never triggers — and the rate has moved twice since 2023.
