What UK law and the regulators actually require of a restaurant that publishes.
A dispute-body block left over from a repealed regulation describes a route the guest may find closed, and transitional cover for unaccredited providers ends by 5 October 2026.
A manager reads that guaranteed hours are law and starts rewriting contracts. That duty is not in force, while the record duties that are already carry a penalty.
An operator hears the packaging rules now apply and starts budgeting for fees. Most single-site restaurants fail the threshold test, and assuming wrongly costs money either way.
Staff are being told digital ID is now allowed, and a refusal at the bar is an argument in front of a queue. The Order that would permit it has not been made.
The last button on your checkout says Confirm. Regulation 14 wants an obligation to pay spelled out, and the wrong label leaves the guest not bound by the order.
Pandemic rules let you sell alcohol for takeaway without touching your licence. They expired on 31 March 2025, leaving delivery pages advertising the wrong permission.
A booking dispute begins with an argument about which business the guest actually dealt with, because the site never made the trading identity easy to find.
The recipe changed after the shoot, so a guest books on the strength of the dish photograph, is served something visibly different, and disputes it at the table.
The income year that decides a restaurant owner's start date is usually already banked by the time anyone reads about the rule, so the chance to plan is missed.
An independent restaurant copies a chain menu format it was never required to use, while a franchise that is genuinely in scope misses a duty it actually has.
A sourcing promise outlives the supplier that made it true. Since April 2025 the regulator has been able to act directly on an outdated claim that now misleads a guest.
When voucher terms change after sale, guests and staff can reach redemption with different expiry, refund or partial-use rules and no trusted record.
