JOURNAL / INDEX · 379 ENTRIES · PAGE 17 OF 31 LAST ENTRY 2026-10-10
THE JOURNAL PUBLISHED FROM LONDON · 51.5072°N 0.1276°W

Everything we learn, written down

Bookings, menus, online ordering, search. Written by the people building the product, between services.

Last published 10 Oct 2026 — the TableSpark team, London
ARTICLES372
FILMS14
TOPICS9

All entries

193–204 of 372 Newest first · Articles Articles ✕

September 2026

2026-09 12 entries
FIG. 194 Running the site
Running the site 2026-09-02

A 'spend and win' giveaway can be an unlicensed lottery, and posting it is the offence

A spend-linked giveaway can be an unlicensed lottery with no ticket sold, and the one exemption for restaurants cannot be advertised online — a criminal risk, not a paperwork one.

FIG. 195 Rules and compliance
Rules and compliance 2026-09-02

Four different smoke-free laws, one roof test, and a vaping ban that hasn't started

A roofed, heated terrace can be legally smoke-free without anyone realising — risking a fixed penalty on the business and the staff member who missed it.

FIG. 196 Building the website
Building the website 2026-09-02

The accreditation badge that outlived its licence, and the UK rule that never asks if anyone noticed

A lapsed footer badge needs no proof anyone was fooled — Schedule 20 skips that test, and paragraphs 3 and 4 open a real criminal exposure most advice never mentions.

FIG. 197 Rules and compliance
Rules and compliance 2026-09-02

The minimum wage rose on 1 April 2026, and the machinery that enforced it was repealed a week later

The old HMRC enforcement powers were repealed on 7 April 2026; their replacement is only in force for specified purposes — a gap that carries real financial exposure.

FIG. 198 Building the website
Building the website 2026-09-02

Why a restaurant's own company name is no longer a trade mark defence — and what a rebrand cease-and-desist can force

Registering a company name checks nothing against the trade marks register, and the exposure a rebrand years in can trigger is real, not theoretical.

FIG. 199 Bookings and reservations
Bookings and reservations 2026-09-02

The hours page said “Open,” the door was shut, and the law now has a name for it

A wrong hours line carries real legal exposure — but the guest's damages route isn't the one the DMCCA's headline sections suggest.

FIG. 200 Running the site
Running the site 2026-09-02

The photo you've used for three years might not be yours to keep

Paying the invoice does not move copyright, a guest's face carries a removal right, and a stale dish photo carries real legal risk.

FIG. 201 Rules and compliance
Rules and compliance 2026-09-02

A highchair that isn't there breaches two different laws, not one

A false highchair or step-free claim and a disabled guest turned away are two separate legal risks, not one — confusing them costs a restaurant the right defence.

FIG. 202 Rules and compliance
Rules and compliance 2026-09-02

The Legal Options for a Restaurant Hit by a False Review

A defamatory review risks real bookings, but only one of five legal routes actually removes it — and none of them hand over who wrote it.

FIG. 203 Running the site
Running the site 2026-09-02

Three music permissions a restaurant needs, and the subscription that covers none of them

A consumer streaming subscription licenses none of it, and being found unlicensed before contact is priced worse than registering — a real cost, not a warning.

FIG. 204 Building the website
Building the website 2026-09-02

The trader details a restaurant website must publish, and the three statutes behind them

Three unconnected statutes each demand something different from a restaurant website, and only one of the three failures is a criminal offence — the other two cost money quietly.

FIG. 205 Rules and compliance
Rules and compliance 2026-09-02

A published no dogs policy does not excuse refusing an assistance dog

Staff enforce the line the restaurant published, and that line becomes the evidence. What a site says about dogs carries more legal risk than what it leaves unwritten.

The pass · every other Thursday

One short note. No noise.

The best of the Journal plus one thing worth stealing for your restaurant's website — twice a month, unsubscribe in a click.

We'll only ever email you the Journal. Promise.